Director of Publications & Public Relations, SGIA;
Editor-in-Chief, SGIA Journal
“When I became the director of publications and public relations at SGIA, I had never run a magazine. I called our Lane sales rep, and she was amazing. She introduced me to other association publishers and suggested I attend the Lane Press Publishers Conclave – where I had access to all this content about making great magazines.
This showed me from the get-go that my team at Lane is a resource. It’s clear I don’t have to find all the answers myself.”
Owner & Publisher, Rhode Island Monthly
“We’ve always said there’s no better printer than Lane at putting ink on paper. But really, it’s across the board. It’s the whole package.
Plus, if something comes up and we need to push a date or buy some time, we don’t ever hesitate to call our customer service rep. It’s always a candid, informed discussion – like you’d have with someone who’s a partner.”
Editor, Pitt magazine
“This is what’s remarkable: In 12 years with Lane, we’ve never had a printing error. That’s absolutely extraordinary. “Before Lane, we’d worked with at least three different printers in eight years. With each, there’d be mistakes on press, delays, and poor customer service, so we kept looking.
“Everything changed when we found Lane. The customer service has been fantastic, and everyone there cares as much about quality as we do — every step of the way, all the time.
“I truly believe that there isn’t a betterprinter out there for us … that there’s not a printer in the world that can deliver excellence as consistently as Lane does. To me, that’s extraordinary.”
The Hill, McDaniel College
“It always amazes me that whenever I call my customer service rep, she either picks up the phone or gets right back to me. It’s the same with email. I mean, it’s almost instantaneous.
They’re invested in us. It’s obvious they want to achieve the best possible outcomes for our projects – just like we do.”
Publisher, culture: the word on cheese
“As a tiny company, we need a printer who can take us by the hand and think – not just deliver, not just do everything we tell them to – but think about what we do and how we can do it better.
Our whole team at Lane provides that kind of added value. It’s a great relief to know that our biggest vendor is in our corner, focused on creating the best possible opportunity for us to succeed.”
Publisher & Art Director, COMMENTARY
“The art director in me was eager to find a printer who would deliver a flawlessly printed, beautiful magazine. The publisher in me wanted flexible scheduling, excellent pricing, and on-point customer service.
Amazingly, I found both with Lane Press. Lane consistently delivers on quality and goes above and beyond with service – unlike any printer I’ve worked with in my 30-year career.”